VOIP telephone systems
Designed specifically for small and midsize business communications, Avaya IP Office enables your entire team to connect and collaborate in real-time, without limitations, using available and appropriate devices—including smart phones, laptops, tablets, home phones, and office phones.
IP Office delivers the collaboration tools you need, from basic telephony to the most sophisticated unified communications. IP Office helps you create your most productive mobile workforce, increase capacity and capabilities as your business grows, and gain business and customer service efficiencies. With Avaya IP Office, flexibility, scalability, and options are built right in:
- Grow from five employees to 1,000 (at a single site) and network up to 32 locations.
- Add video capabilities with the Avaya Flare® Experience and our Radvision Scopia® products.
- Deliver applications to everyone: mobile and office workers, receptionists, remote staff, and customer service agents and supervisors.
- Track, record, and report on calls to build optimal customer interactions.
- Deploy a hybrid solution. Use IP, digital, analog or SIP technology in any combination. IP Office can interoperate with more than 2 million Avaya systems worldwide.
- Combine IP Office with Avaya data networking products (with plug-and-play simplicity), security features, intuitive and centralized management tools, and affordable support services for a comprehensive communications solution.
- Scale cost-effectively as your business grows. Simply build on what you have, without the need to replace technology.
Telstra Business Systems
Whatever the size and requirements of your organisation, a Telstra Business Phone System can help reshape the way you do business by providing simple communications packages to meet your needs. Not only can we supply and install a new phone system to meet your communication requirements, we can also provide ongoing maintenance and management, all on a single bill.
Telstra Business Systems provides tailored unified communication packages, with a choice of equipment from leading suppliers, delivered as simple to manage solutions, with a single point of contact and agreed service levels for organisations with diverse technology requirements.
Is Telstra Business Systems the right solution for your business?
Whether you're looking to expand, relocate or upgrade, a Telstra Business Phone System could improve the way your organisation works. Depending on what your business requirements are, our packages can include:
- New business phone systems: Our range of the latest application-rich IP PBXs and handsets ensure that there’s one to suit your organisation.
- Video conferencing solutions: Give your business all the advantages of the latest HD video conferencing technology – with mobile, desktop and in-room solutions to suit you now and into the future.
- An integrated communications platform with Microsoft® Lync™: We’ll make deploying your Microsoft Lync easy by bringing together comprehensive hardware and professional services tailored to your specific needs and delivered through a single point of contact.
- Ongoing maintenance and management: We will become your single point of contact and can service equipment housed on your premises, as well as deliver a range of options including performance reporting, preventative maintenance and PBX software upgrades.
- Expert advice, design and installation: Personal and tailored support from our Telstra dealers.
- Flexible payment options: get a new Telstra Business Phone System all on a single bill.
Whether you're looking to expand, relocate or upgrade, a Telstra Business Phone System could improve the way your organisation works.
Telstra Business Broadband
Business Broadband ADSL is a business-grade connection that takes full advantage of our ADSL high-speed coverage.
Our Business Broadband ADSL offers:
- 24/7 Support - Australian-based, business-grade technical support is available around the clock.
- Predictable performance - Your connection speeds will remain the same even if you exceed your monthly allowance. (Excess usage charges apply after your monthly limited is exceeded)
- Unlimited uploads - Uploads won’t count towards your monthly usage plan.
- Better cost control - Your excess data fees will be capped at $300 each month.
- Access to CustData - Our online service management and reporting tools.
- Scalability - Upgrade or downgrade your plan without being financially penalised.
Refurbished Phone Systems
If your small business requires basic functionality and is not yet in the position to afford a new phone system we can recommend and supply quality refurbished systems and handsets, including:
- NEC Topaz
- Panasonic TD308
- Ericsson BP50
Headsets & Accessories
Plantronics:
- CS540
- Savi W740
- Blackwire C720 USB
- Calisto 240 USB Handset
- Supra H251N Wired
Jabra:
- Jabra PRO 9400 series
- Jabra PRO 900 series
- Jabra BIZ 2400 series
Music on Hold
Hitech can arrange a professionally recorded announcement promoting your goods, services and specials, loaded on to a digital player directly connected to your telephone system.
DON'T:
- Use the radio as music on hold as slightly off tune stations do not convey a professional outlook for potential customers. You could also possibly be advertising your competitors to your customers.
- Don’t have silence, customers will think they have been cut off
- Only as a last resort, use Chimes (Greensleeves, Home on the range, etc) as music on hold
- Don’t pay ongoing costs for Music on Hold – Once we install your personalised music on hold system there is no more to pay!
